towing Ram 1500 2014 Get to Know Guide 

INTRODUCTION/WELCOME
WELCOME FROM CHRYSLER
GROUP LLC.................. 3
CONTROLS AT A GLANCE
DRIVER COCKPIT ............... 6
INSTRUMENT CLUSTER .......... 8
GETTING STARTED
KEYFOB ................... 10
KEYLESS ENTER-N-GO™ ......... 12
REMOTE START .............. 13
VEHICLE SECURITY ALARM ....... 14
SEATBELT .................. 15
SUPPLEMENTAL RESTRAINT
SYSTEM (SRS) — AIR BAGS ....... 16
CHILD RESTRAINTS ............ 17
HEAD RESTRAINTS ............. 24
FRONT SEATS ................ 25
HEATED/VENTILATED SEATS ....... 27
HEATED STEERING WHEEL ........ 30
TILT STEERING COLUMN ......... 31
OPERATING YOUR VEHICLE
ENGINE BREAK-IN
RECOMMENDATIONS........... 32
TURN SIGNALS/WIPER/WASHER/HIGH
BEAMS LEVER................ 33
HEADLIGHT SWITCH ............ 34
SPEED CONTROL .............. 35
EIGHT-SPEED AUTOMATIC
TRANSMISSION — IF EQUIPPED .... 37
ELECTRONIC RANGE SELECT (ERS)
OPERATION ................. 38
1500 AIR SUSPENSION SYSTEM .... 40
2500-3500 AIR SUSPENSION
SYSTEM .................... 42
MANUAL CLIMATE CONTROLS
WITHOUT TOUCHSCREEN ........ 43
MANUAL CLIMATE CONTROLS
WITH TOUCHSCREEN ........... 44
AUTOMATIC CLIMATE CONTROLS
WITH TOUCHSCREEN ........... 45
PARKSENSE
®FRONT AND REAR
PARK ASSIST ................ 46
PARKVIEW®REAR BACK-UP CAMERA.. 47
POWER SLIDING REAR WINDOW .... 47
POWER SUNROOF ............. 48
WIND BUFFETING ............. 49
ELECTRONICS
YOUR VEHICLE'S SOUND SYSTEM . . . 50
IDENTIFYING YOUR RADIO ........ 52
Uconnect
®ACCESS ............. 53
Uconnect®3.0 ................ 67
Uconnect®5.0 ................ 70 Uconnect
®8.4A ............... 78
Uconnect®8.4AN .............. 96
STEERING WHEEL AUDIO
CONTROLS ................. 115
ELECTRONIC VEHICLE INFORMATION
CENTER (EVIC) .............. 116
PROGRAMMABLE FEATURES ...... 117
UNIVERSAL GARAGE DOOR OPENER
(HomeLink
®) ................ 120
POWER INVERTER ............ 123
POWER OUTLETS ............ 124
OFF-ROAD CAPABILITIES
FOUR WHEEL DRIVE OPERATION . . . 126
UTILITY
TONNEAU COVER............. 129
EASY-OFF TAILGATE ........... 129
PICKUP BOX ................ 130
RAMBOX
®.................. 132
TOWING & PAYLOAD ........... 136
TOW/HAUL MODE ............ 138
INTEGRATED TRAILER BRAKE
MODULE .................. 138
RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) ..... 140
1500 3.0L DIESEL
DIESEL ENGINE BREAK-IN
RECOMMENDATIONS........... 145
DIESEL ENGINE STARTING
PROCEDURES ............... 155
DIESEL FUEL FILTER/WATER
SEPARATOR ................ 147
EXHAUST REGENERATION ....... 148
COOL-DOWN IDLE CHART ........ 162
ADDING FUEL — DIESEL ENGINE
ONLY ..................... 163
DIESEL EXHAUST FLUID ........ 164
6.7L CUMMINS® DIESEL
DIESEL ENGINE BREAK-IN
RECOMMENDATIONS........... 155
DIESEL ENGINE STARTING
PROCEDURES ............... 155
DIESEL EXHAUST BRAKE
(ENGINE BRAKING) ........... 157
IDLE-UP FEATURE (AUTOMATIC
TRANSMISSION ONLY) ......... 158
ENGINE MOUNTED FUEL
FILTER/WATER SEPARATOR ....... 158
UNDERBODY MOUNTED FUEL
FILTER/WATER SEPARATOR ....... 160
EXHAUST REGENERATION ....... 161
COOL-DOWN IDLE CHART ........ 162
ADDING FUEL — DIESEL ENGINE
ONLY ..................... 163
DIESEL EXHAUST FLUID ........ 164
TABLE OF CONTENTS

WHAT TO DO IN EMERGENCIES
ROADSIDE ASSISTANCE......... 169
INSTRUMENT CLUSTER WARNING
LIGHTS ................... 169
IF YOUR ENGINE OVERHEATS ..... 175
JACKING AND TIRE CHANGING .... 176
JUMP-STARTING .............. 190
EMERGENCY TOW HOOKS ....... 192
SHIFT LEVER OVERRIDE ........ 192
TOWING A DISABLED VEHICLE .... 196
FREEING A STUCK VEHICLE ...... 196
EVENT DATA RECORDER (EDR) .... 197
MAINTAINING YOUR VEHICLE
OPENING THE HOOD.......... 198
ENGINE COMPARTMENT ........ 199
FLUIDS AND CAPACITIES ........ 205
MAINTENANCE SCHEDULE —
GASOLINE ENGINE ............ 214
MAINTENANCE SCHEDULE —
1500 3.0L DIESEL ENGINE ....... 219
MAINTENANCE SCHEDULE —
6.7L CUMMINS
®DIESEL ENGINE . . . 225 FUSES
.................... 230
TIRE PRESSURES ............. 234
WHEEL AND WHEEL TRIM CARE . . . 234
EXTERIOR BULBS ............ 235
CUSTOMER ASSISTANCE
CHRYSLER GROUP LLC
CUSTOMER CENTER ........... 236
CHRYSLER CANADA INC.
CUSTOMER CENTER ........... 236
ASSISTANCE FOR THE HEARING
IMPAIRED ................. 236
PUBLICATIONS ORDERING ....... 236
REPORTING SAFETY DEFECTS IN
THEUNITEDSTATES ........... 237
MOPAR® ACCESSORIES
AUTHENTIC ACCESSORIES
BY MOPAR®................ 238
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS . . . 239
INDEX.................... 241
TABLE OF CONTENTS
2

ELECTRONIC RANGE SELECT (ERS) OPERATION
• Electronic Range Select (ERS) allowsyou to limit the highest available trans-
mission gear, and can be activated
during any driving condition. When
towing a trailer or operating the vehicle
in off-road conditions, using ERS shift
control will help you maximize both
performance and engine braking.
• Move the console shift lever left (-) or right (+), or toggle the switch on the
column shift lever down (-) or up (+) to
select the desired top gear.
OPERATING YOUR VEHICLE
38

NOTE:
Automatic Aero Mode may be disabled through vehicle settings in the Electronic Vehicle
Information Center (EVIC) when equipped with Uconnect 3.0, or your Uconnect®Radio
when equipped with UConnect®5.0, 8.4A, or 8.4AN.
• Entry/Exit Mode (Lowers the vehicle approximately 2 in (51 mm) - This position lowers
the vehicle for easier passenger entry and exit as well as lowering the rear of the
vehicle for easier loading and unloading of cargo. To enter Entry/Exit Mode, press
the “Down” button once from the NHR while the vehicle speed is below 33 mph
(53 km/h). Once the vehicle speed goes below 15 mph (24 km/h) the vehicle
height will begin to lower. If the vehicle speed remains between 15 mph (24 km/h)
and 25 mph (40 km/h) for greater than 60 seconds, or the vehicle speed exceeds
25 mph (40 km/h) the Entry/Exit change will be cancelled. To return to Normal
Height Mode, press the “Up” button once while in Entry/Exit or drive the vehicle
over 15 mph (24 km/h). Entry/Exit mode may not be available due to vehicle
payload, an EVIC message will be displayed when this occurs. Refer to "Electronic
Vehicle Information Center (EVIC)" in "Understanding Your Instrument Panel" in
the Owner’s Manual on the DVD for further information.
• Refer to your Owner’s Manual on the DVD for further details.
Air Suspension Modes
• The Air Suspension system has multiple modes to protect the system in unique situations:
Tire Jack Mode
• To assist with changing a spare tire, the air suspension system has a feature which allows the automatic leveling to be disabled. Refer to “Electronic Vehicle Infor-
mation Center (EVIC)” in “Understanding Your Instrument Panel” in the Owner’s
Manual on the DVD for further information.
NOTE:
This mode is intended to be enabled with engine running.
Transport Mode
•
To assist with flat bed towing, the air suspension system has a feature which will put
the vehicle into Entry/Exit height and disable the automatic load leveling system.
Refer to “Electronic Vehicle Information Center (EVIC)” in “Understanding Your
Instrument Panel” in the Owner’s Manual on the DVD for further information.
NOTE:
This mode is intended to be enabled with engine running.
Wheel Alignment Mode
•
Before performing a wheel alignment this mode must be enabled. Refer to “Elec-
tronic Vehicle Information Center (EVIC)” in “Understanding Your Instrument Panel”
in the Owner’s Manual on the DVD for further information.
NOTE:
This mode is intended to be enabled with engine running.
OPERATING YOUR VEHICLE
41

Protection Mode
• In order to “protect” the air suspension system, the vehicle will enter ProtectionMode when the payload has been exceeded or load leveling cannot be achieved.
Refer to “Electronic Vehicle Information Center (EVIC)” in “Understanding Your
Instrument Panel” in the Owner’s Manual on the DVD for further information.
NOTE:
This mode is intended to be enabled with engine running.
2500-3500 AIR SUSPENSION SYSTEM
• The air suspension system provides full time rear load leveling capability for all loading conditions including towing.
Description
• Normal Ride Height (NRH) - This is the standard position of the suspension and is
meant for normal driving.
• Trailer Mode (Lowers the vehicle approximately 1 in (25 mm) - This position will lower
the rear suspension and provide load leveling for all loading conditions including
towing a trailer. The trailer button will blink continuously until trailer height has
been achieved. The system requires that the ignition be in ON/RUN position or the
engine running for all user requested changes. After the engine is turned off, it
may be noticed that the air suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure a proper appearance.
• Refer to your Owner’s Manual on the DVD for further details.
Air Suspension Modes
• The Air Suspension system has multiple modes to protect the system in unique situations:
Tire Jack Mode
• To assist with changing a spare tire, the air suspension system has a feature which allows the automatic leveling to be disabled. Refer to “Electronic Vehicle Infor-
mation Center (EVIC)” in “Understanding Your Instrument Panel” in the Owner’s
Manual on the DVD for further information.
NOTE:
This mode is intended to be enabled with engine running.
Transport Mode
•
To assist with flat bed towing, the air suspension system has a feature which will put
the vehicle into Entry/Exit height and disable the automatic load leveling system.
Refer to “Electronic Vehicle Information Center (EVIC)” in “Understanding Your
Instrument Panel” in the Owner’s Manual on the DVD for further information.
NOTE:
This mode is intended to be enabled with engine running.
OPERATING YOUR VEHICLE
42

Common Phone Commands (Examples)
• “Call John Smith”
• “Call John Smith mobile”
• “Dial 1 248 555 1212”
• “Call Emergency”
• “Call Towing Assistance”
• “Redial”
Phonebook
• Uconnect®radios will automatically download your phonebook from your paired
phone, if this feature is supported by your phone. Entries are updated each time
that the phone is connected. If your phone book entries do not appear, check the
settings on your phone. Some phones require you to enable this feature manually.
• Your phonebook can be browsed on your radio screen, but editing can only be done on your phone. To browse, touch the “Phone” soft-key, then the “Phonebook”
soft-key.
• Favorite phonebook entries can be saved as Favorites for quicker access. Favorites are shown at the top of your main phone screen.
Voice Command Tips (8.4A And 8.4AN Only)
• Using complete names (i.e; Call John Doe vs. Call John) will result in greatersystem accuracy.
•
You can “chain” commands together for faster results. Say “Call John Doe, mobile”,
for example.
• If you are listening to available voice command options, you do not have to listen to the entire list. When you hear the command that you need, press the
button on the steering wheel, wait for the beep and say your command.
Changing The Volume
• Start a dialogue by pressing the Phone button, then say a command for
example - "Help".
• Use the radio VOLUME/MUTE rotary knob to adjust the volume to a comfortable level while the Uconnect
®system is speaking. Please note the volume setting for
Uconnect®is different than the audio system.
NOTE:
To access help, press the Uconnect
®Phonebutton on the steering wheel and
say "help." Touch the display or push either
orbutton and say "cancel"
to cancel the help session.
ELECTRONICS
90

Common Phone Commands (Examples)
• “Call John Smith”
• “Call John Smith mobile”
• “Dial 1 248 555 1212”
• “Call Emergency”
• “Call Towing Assistance”
• “Redial”
Phonebook
• Uconnect®radios will automatically download your phonebook from your paired
phone, if this feature is supported by your phone. Entries are updated each time
that the phone is connected. If your phone book entries do not appear, check the
settings on your phone. Some phones require you to enable this feature manually.
• Your phonebook can be browsed on your radio screen, but editing can only be done on your phone. To browse, touch the “Phone” soft-key, then the “Phonebook”
soft-key.
• Favorite phonebook entries can be saved as Favorites for quicker access. Favorites are shown at the top of your main phone screen.
Voice Command Tips (8.4A And 8.4AN Only)
• Using complete names (i.e; Call John Doe vs. Call John) will result in greatersystem accuracy.
•
You can “chain” commands together for faster results. Say “Call John Doe, mobile”,
for example.
• If you are listening to available voice command options, you do not have to listen to the entire list. When you hear the command that you need, press the
button on the steering wheel, wait for the beep and say your command.
Changing The Volume
• Start a dialogue by pressing the Phone button, then say a command for
example - "Help".
• Use the radio VOLUME/MUTE rotary knob to adjust the volume to a comfortable level while the Uconnect
®system is speaking. Please note the volume setting for
Uconnect®is different than the audio system.
NOTE:
To access help, press the Uconnect
®Phonebutton on the steering wheel and
say "help." Touch the display or push either
orbutton and say "cancel"
to cancel the help session.
ELECTRONICS
109

TOWING & PAYLOAD
Ram 1500 4x2
STSLT/Outdoorsman Sport/Laramie
3.6L V-6
8–Speed Automatic
Transmission Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 7,400 lbs
(3 357 kg)
Max Payload:
1,920 lbs (871 kg) Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 7,400 lbs
(3 357 kg)
Max Payload:
1,900 lbs (862 kg) —
5.7L HEMI® V-8
6–Speed Automatic
Transmission Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 10,450 lbs(4 740 kg)
Max Payload:
1,730 lbs (784 kg) Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 10,450 lbs(4 740 kg)
Max Payload:
1,700 lbs (771 kg) Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 10,250 lbs(4 649 kg)
Max Payload:
1,600 lbs (726 kg)
3.0L Diesel Engine
8–Speed Automatic
Transmission Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 9,250 lbs
(4 196 kg)
Max Payload:
1,520 lbs (689 kg) Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 9,250 lbs
(4 196 kg)
Max Payload:
1,520 lbs (689 kg) Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 9,250 lbs
(4 196 kg)
Max Payload:
1,520 lbs (689 kg)
Ram 1500 4x4
ST SLT/Outdoorsman Sport/Laramie
3.6L V-6
8–Speed Automatic
Transmission Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 7,250 lbs
(3 289 kg)
Max Payload:
1,930 lbs (875 kg) Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 7,200 lbs
(3 266 kg)
Max Payload:
1,900 lbs (861 kg) —
5.7L HEMI® V-8
6–Speed Automatic
Transmission Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 10,350 lbs(4 695 kg)
Max Payload:
1,500 lbs (680 kg) Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 10,350 lbs(4 695 kg)
Max Payload:
1,480 lbs (671 kg) Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 10,050 lbs(4 558 kg)
Max Payload:
1,390 lbs (630 kg)
UTILITY
136

STSLT/Outdoorsman Sport/Laramie
3.0L Diesel Engine
8–Speed Automatic
Transmission Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 9,250 lbs
(4 196 kg)
Max Payload:
1,520 lbs (689 kg) Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 9,250 lbs
(4 196 kg)
Max Payload:
1,520 lbs (689 kg) Standard Towing:
5,000 lbs
(2 268 kg)
Max Towing: 9,250 lbs
(4 196 kg)
Max Payload:
1,520 lbs (689 kg)
Ram 2500 & 3500
ST SLT/OUTDOORSMAN/ LARAMIE
5.7L HEMI® V-8
6-Speed Automatic
Transmission Max Towing:
13,850 lbs(6 282 kg)
Max Payload: 4,480 lbs
(2 032 kg) Max Towing:
13,810 lbs(6 282 kg)
Max Payload: 4,440 lbs
(2 014 kg) Max Towing:
13,350 lbs(6 055 kg)
Max Payload: 4,410 lbs
(2 000 kg)
6.4L HEMI® V-8
6-Speed Automatic
Transmission Max Towing:
16,450 lbs(7 462 kg)
Max Payload: 7,220 lbs
(3 275 kg) Max Towing:
16,400 lbs(7 439 kg)
Max Payload: 7,170 lbs
(3 252 kg) Max Towing:
15,810 lbs(7 171 kg)
Max Payload: 6,950 lbs
(3 152 kg)
6.7L Cummins® Diesel
2500 ST SLT
Bighorn/Lonestar Laramie Outdoorsman 3500 ST SLT
Bighorn/Lonestar Laramie Outdoorsman
6.7L Cummins® Turbo
Diesel 6-Speed Manual
Transmission Max Towing: 16,710 lbs
(7 579 kg)
Max Payload: 2,880 lbs (1 306 kg) Max Towing: 18,200 lbs
(8 255 kg)
Max Payload: 6,640 lbs (3 011 kg)
6.7L Cummins® Turbo
Diesel 6-Speed Automatic
Transmission Max Towing: 17,810 lbs
(8 078 kg)
Max Payload: 2,980 lbs (1 351 kg) Max Towing: 30,060 lbs
(13 634 kg)
Max Payload: 6,710 lbs (3 043 kg)
NOTE:
For additional trailer towing information (maximum trailer weight ratings) refer to
the following website addresses:
•http://www.ramtrucks.com.
• http://www.ramtruck.ca (Canada).
UTILITY
137

TOW/HAUL MODE
• When driving in hilly areas, towing a trailer, carrying a heavy load, etc., andfrequent transmission shifting occurs, press the TOW/HAUL switch to select
TOW/HAUL mode. This will improve performance and reduce the potential for
transmission overheating or failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed, and the transmission will
automatically downshift (for engine braking) during steady braking maneuvers.
• The “TOW/HAUL Indicator Light” will illuminate in the instrument cluster to
indicate that TOW/HAUL mode has
been activated. Pressing the switch a
second time restores normal operation.
If the TOW/HAUL mode is desired, the
switch must be pressed each time the
engine is started.
INTEGRATED TRAILER BRAKE MODULE
The Integrated Trailer Brake Controller allows you to automatically or manually
activate the Electric Trailer Brakes and Electric Over Hydraulic Trailer Brakes for a
better braking performance when towing a trailer.
NOTE:
The Integrated Trailer Brake Controller is located in the center stack below the
climate controls.
This module will have four different options depending on the type of trailer you want
to tow and can be selected through the 3.5” Electronic Vehicle Information Center
(EVIC) or touchscreen radio.
• Light Electric
• Heavy Electric
• Light EOH (Electric Over Hydraulic)
• Heavy EOH (Electric Over Hydraulic)
UTILITY
138